Serwersms

SerwerSMS helps sales and support teams send SMS from Bitrix24 without manual work. It is built for businesses that use CRM automation and want messaging tied to workflows and CRM records. This reduces  routine tasks and keeps outreach consistent.

Why businesses use it

When SMS is handled outside the CRM, teams lose time and context. This integration keeps SMS inside Bitrix24 and supports automated communication.

Business value

• Less manual SMS sending with automation rules

• Faster follow‑ups on leads and deals

• More consistent customer communication

• Ability to run automated SMS steps in a sales funnel

Common use cases

• Send SMS directly from CRM records

• Trigger SMS from automation rules and workflows

• Run SMS campaigns in CRM Marketing

• Use SMS in sales funnel automation

• Test SMS delivery before launch

How it works

Install the app from Bitrix24 Marketplace and authorize your SerwerSMS account by entering your login and password, then save. Use the Test button to send a trial SMS; after a successful test, you can send  SMS via Bitrix24 automation rules, workflows, CRM detail forms, and CRM Marketing. The application works only with Bitrix24 commercial tariff plans; free users can test it for 30 days and then upgrade to a  commercial subscription.


FAQ

We want SMS to go out automatically when a lead changes stage. How do we do that?

Use SerwerSMS as the provider in Bitrix24 automation rules and add an SMS action.

We can’t send SMS. What should we check first?

Make sure your SerwerSMS login and password are saved correctly, then send a test SMS.

We need to run SMS campaigns from CRM Marketing. Is that supported?

Yes. SerwerSMS can be used for SMS campaigns in CRM Marketing.