Bitrix24 tarafından Call analytics

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Sales and CRM
Call analytics

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Kurulum sayısı

75617
Geliştirici

Bitrix24

Açıklama

Improve the quality of calls in your company. Compare employee workload and efficiency, monitor the waiting time and call length.

Charts in this dashboard:
- Inbound, outbound and missed calls;
- Related sales;
- Failed to successful deals ratio and related calls;
- Calls over days of the week;
- Related sales representatives statistics.

Kurulum talimatları

Veri güvenliği

Eklenme tarihi: 03.06.2024

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Tasks: assignee and department involvement

Tasks: assignee and department involvement

Analyze the assignee and department workload

(0)

(63687)

Deal analytics

Deal analytics

Analyze deals and identify tight spots that may need improvement.

(0)

(85428)

Tasks: completion time

Tasks: completion time

Analyze task execution time statistics and overdue tasks

(1)

(58990)

Lead generation

Lead generation

View and analyze how your business creates leads

(0)

(82441)

SPA Summary

SPA Summary

Analyze the efficiency of SPAs inside your company.

(0)

(67548)

Key performance indicators

Key performance indicators

Analyze performance indicators most critical to your business

(0)

(82351)

Workflow analytics

Workflow analytics

Analyze your business workflows.

(0)

(77958)

Tasks: actual completion time

Tasks: actual completion time

Analyze actual completion time of your tasks

(1)

(58124)

ABC Analysis

ABC Analysis

Identify and prioritize key customers

(0)

(80743)

Deals and products

Deals and products

Analyze your sales.

(0)

(78009)